Returns & Exchanges

At Le Petit Depot, we strive to ensure the highest quality for your gourmet groceries; however, if you receive a damaged or incorrect item, we offer a hassle-free return or credit process within 24 hours of delivery.

Return Process

• 1.
  Inspect Your Delivery

  Please check your order immediately upon arrival and document any discrepancies or damages with clear photographs of the items and packaging.

• 2.
  Contact Customer Support

  Email our support team within 24 hours of receipt with your order number and the photos of the affected products to initiate a claim.

• 3.
  Verification Process

  Our quality assurance team will review your request and confirm eligibility for a refund, replacement, or store credit based on the product's condition.

• 4.
  Resolution and Refund

  Once approved, we will process your refund to the original payment method or arrange for a replacement delivery during our next available time slot.